Utility billing is done quarterly. Bills are mailed out within the first week of January, April, July and October. If you have not received your bill by the middle of the month, please contact City Hall for your account balance and to verify that your mailing address is correct.
As of April 1, 2014, e-billing is available for your utility bill. Click on the document below for the e-billing application form and for more information about the e-billing process.
Paying Utility Bills Online
You may wish to pay your utility bill through online banking. Search for 'Meadow Lake' under payees, and you should find Meadow Lake (City) - Utilities. You will be asked for the account number that you are paying. With the new utility billing format, you now have a 13 digit account number. Please use the middle 7 digit number to set up your account (this will be the same account number you had before the new billing system). If your financial institution requires you to enter a 9 digit account number, please add LEADING zeros. Adding zeros at the end could result in a valid utility account for another customer. For example, if you account number was 005-1234567-000, you would enter this as 001234567.
Changes to Water & Sewer Billing Effective 2017
Council passed a Water & Sewer Amendment Bylaw at their regular meeting on September 26th. The changes will see the base rate increase from $100 to $110 per quarter, and consumption rates increase from $1.25 to $1.50 per cubic meter for water, and from $0.50 to $0.60 per cubic meter for sewer. Rate changes will be effective January 1, 2017 and will first appear on your March 31st utility bill.
Annual Waterworks Financial Report
The following report outlines the revenue and expenses of the City's water and sewer utility, and provides information to residents regarding their utility costs. This report is posted by September 1st each year.